I never got a confirmation from Willows so being we were traveling from out of state I called a couple months ahead of time and asked for a confirmation and they said we were confirmed in a Signature suite.we were told a Signature Plus Suite when I made the reservation (that one has a patio). I requested to see if we could have a balcony so we were excited to know we could. I called back in February to book our room and she took my players card number and said they could put us in a room that was a level up from what we stayed in last time and that it had a balcony. We stay in October 2020 and had a great room that we loved but wanted a balcony for this trip. We got married in SanDIego on August 6th and had made a reservation to stay 2 nights for a quick honeymoon.
